Bad user experience: Photoshop Express
I really wanted to check out the new Photoshop Express, which was announced today. An online application that will allow me to quickly and easily manipulate images and reuse them on the web would be perfect, and everyone knows that Photoshop is in the hallowed hall of web design tools. And lords know that Online Media Cultist can use a little color to dress up the works!
So I installed Flash 9, signed up, and eagerly anticipated getting some quick image uploading and cropping on. However, I was told that I needed to check my e-mail account to that I could verify my registration. Okay, fine, no problem, this will surely be worth it, right? However, it’s not there some thirty minutes later. The Photoshop Express confirmation page happily announced that perhaps it’s in my junk mail folder. But, sadly, it’s not.
This is not a good user experience. Maybe I’ll be motivated to check out Photoshop Express in the future, but more likely I won’t.
I now have it on my list to check out Picnik, though.
Update: I did finally receive the authorization e-mail some hours after I first tried to sign up. Will check out Photoshop Express soon.
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